Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with Elite Socks. We strive to provide high-quality products and excellent customer service. Please read our Return & Refund Policy carefully before making a purchase.

Returns

Due to hygiene and health considerations, socks are generally not eligible for return or exchange once delivered and opened.

However, we will accept returns in the following cases:

• You received a damaged product.
• You received the wrong item.
• The product has a manufacturing defect.
• The item is missing from your order.

To request a return, please contact us within 48 hours of delivery and provide:

• Your order number
• Clear photos of the product and packaging
• A brief description of the issue

Refunds

Once your request is reviewed and approved, a refund will be processed if applicable.

Refunds may be issued in the following situations:

• Damaged product received
• Incorrect item delivered
• Manufacturing defect
• Order canceled before shipment

Approved refunds will be processed to the original payment method within 5–10 business days after approval.

Non-Returnable Items

The following items are not eligible for return or refund:

• Opened or used socks
• Products damaged due to misuse or improper handling
• Requests made after the specified return period
• Items purchased during clearance or special promotional sales (unless defective)

Exchange Policy

Exchanges are only available for products received in damaged, defective, or incorrect condition, subject to stock availability.

Order Cancellation

Orders can be canceled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

For any return, refund, or exchange requests, please contact our customer support team:

Email: elitesocksshopdeck@gmail.com

We aim to respond to all inquiries within 24–48 business hours.